Return Policy

Solder Master Supply Company will accept merchandise returns subject to the guidelines below.  At our option, we will replace the product or refund your payment.

  1. A 20% restocking fee will apply.
  2. Merchandise and packaging must be unused and in new condition.
  3. Call or email the Customer Service Department and request an RA (Return Authorization) number, which will be valid for 30 days.
  4. Place the original package inside another shipping carton, along with a copy of your invoice and a brief explanation of why the original merchandise is being returned.  Do not mark on the original container or use as a shipping carton.
  5. Print the RA number legibly on the outside of the outer shipping carton in bold, visible letters.

    Send the package to:

    Solder Master Supply Company
    1804 Garnet Avenue, #394
    San Diego, CA 92109