Solder Master Supply Company will accept merchandise returns subject to the guidelines below. At our option, we will replace the product or refund your payment.
- A 20% restocking fee will apply.
- Merchandise and packaging must be unused and in new condition.
- Call or email the Customer Service Department and request an RA (Return Authorization) number, which will be valid for 30 days.
- Place the original package inside another shipping carton, along with a copy of your invoice and a brief explanation of why the original merchandise is being returned. Do not mark on the original container or use as a shipping carton.
- Print the RA number legibly on the outside of the outer shipping carton in bold, visible letters.
Send the package to:
Solder Master Supply Company
1804 Garnet Avenue, #394
San Diego, CA 92109